I can’t update the firmware
You downloaded the OTA update file from our website and copied it to the camera’s memory card. Even if your Cambox starts the installation process (flashing white light), the camera does not complete the process and remains blocked on the previous version.
Check the version of your firmware
(1) activate the wifi connection of your Cambox® (blinking orange wifi LED)
(2) connect the equipment you are currently using to read this page to the camera’s wifi network
(3) Once logged in, click directly on the link below:
✅ It works, I get an answer of this type :
Here, in our case, the current firmware version of your camera is 1.1.5 and you have the Cambox V4 Pro model.
❌ No, I don’t have an answer, I have a blank page or 404 error
If you read this article from your computer, for example, you must disconnect from the current internet network to connect to your camera’s wifi network, then click again on the link below :
Cambox V4 Pro
What is an OTA file ?
The OTA (Over The Air) file allows you to simply update your camera using a single file.
How long does the OTA update take ?
The OTA update process can take between 10 and 12 minutes. Once the update is complete, the Cambox® will turn off on its own.